Measuring performance

Performance measures can provide accountability and assist in evaluating public resource decisions. They allow policy makers (city council) to evaluate the quality and effectiveness of services provided by our city, based on inputs and outcomes. Ideally, these results are compared to other local governments to determine efficiency and effectiveness of services.

Reporting results

As part of the city’s on-going commitment to improve transparency and communication with the public, a detailed report is compiled annually. The report is provided to elected policy makers, staff, and made available on the city website to the public. Highlights from the annual report are used to create the Report to the Taxpayers which is mailed to all Tumwater addresses. The City of Tumwater continues to develop and refine tools to measure and report our performance. The city uses a number of tools to report performance to the community.

Setting goals & priorities

The Tumwater City Council moved to a two-year budget cycle in 2013. The budget process reflects the City Strategic Priorities.

Community surveys

Surveys are one way city leaders engage with and gather feedback from residents. A community survey is conducted periodically, most recently in 2022 by a consultant to gather feedback on city services, gauge opinion on issues of affordable housing and houselessness, and to inform updates to the Comprehensive Plan.

2022 Community Survey Report of Findings 

State of the City

The Mayor presents an annual "State of the City" address that recounts city achievements and challenges throughout the previous year and outlines the mayor's goals for the coming year.

Feedback

Let us know how you think we're doing. Send us a message through Requests, comments & questions.