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To Set Up a New Utility Account

Complete and return the Request for New Service pdf-icon-sm form to Tumwater City Hall. Landlords may contact Utility Billing at (360) 754-4133 or to establish duplicate billing (for a $1 fee) for tenants. A $15 fee will be charged when setting up a new account after ownership of the service location has changed.   

Note for New Property Owners

Please be aware that utility bills are tied to the real property served. Unpaid balances from the previous owner of the property will be transferred to the currently active utility account after the City has made every effort to collect the unpaid balance. Please contact your closing agent if you become aware of an unpaid balance to see if closing funds are available to clear the closed account.


Call us at (360) 754-4133 or stop by Tumwater City Hall, 555 Israel Road SW, Tumwater, WA 98501. Staff is available Monday through Friday, 8:00 a.m. to 5:00 p.m., except holidays.