Make a Payment

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Payment can be made in one of the following ways:

  • By Mail – send payments to:   
City of Tumwater Utility Billing
PO Box 94279
Seattle, WA  98124-6579
  • In Person - Make one time payments at Tumwater City Hall, 555 Israel RD SW, Tumwater, WA, 98501 or set up automatic monthly payments in person by bringing your completed Automatic Payment Authorization Formpdf-icon-sm.
  • Online - Customers may make one time payments or set up automatic monthly payments online with a credit card or by monthly deductions from your checking account. Establishing automatic payment deductions from your checking or savings account requires an additional step: email the Utility Billing division or call at (360) 754-4133 to alert them to your new automatic payment.
  • After Hours - You can choose to make online payments any time of day or your check or money order payment accompanied by your account number may be left in the City Hall drop box, located on the exterior of the building (left of the front doors). For security, never place cash in the drop box. 

The City of Tumwater does not accept credit/debit card payments over the telephone.  

Receive a Disconnection Notice?

If you are making a payment for an anticipated water shut-off or your water has been disconnected due to non-payment, please call the Utility Billing Department during business hours of 8:00 am to 5:00 pm at (360) 754-4133 to confirm your payment and reconnect water services. Confirmation of payment is required before reconnection of services.

Leak Related Bill Adjustments

A one-time bill credit can be requested during the life of the utility account, for excess consumption used due to a leak. A leak adjustment must be requested by the owner. Documentation of the repair (receipts/invoices) must be submitted along with the leak adjustment request form. A maximum of three consecutive billing cycles may be adjusted, and compared to the same time period for the past 2 years. If consumption history is not available, additional time may be needed to establish an estimated consumption amount to use for the adjustment. 

Low Income Seniors and Disability Discounted Rates 

The City of Tumwater's Lifeline Program offers discounted utility rates to qualifying low income seniors (62 and over) and low-income citizens with disabilities whose water is separately metered. 

Questions?

Call us at (360) 754-4133 or stop by Tumwater City Hall, 555 Israel Road SW, Tumwater, WA 98501. Staff is available Monday through Friday, 8:00 a.m. to 5:00 p.m., except holidays.