Utility Billing InformationThe City of Tumwater Finance Department is responsible for billing residential and commercial customers for water, sewer (LOTT) and storm water services. Customers may sign up for new service, obtain account information or, discontinue services through this department.
- Billing, new accounts & service changes?
Utility Billing Clerks are available from 8:00 a.m. to 5:00 p.m. Monday through Friday to answer your questions. To speak with a clerk, please call (360) 754-4133 or stop by Tumwater City Hall, 555 Israel Road SW, Tumwater, WA.
- Water quality, water pressure problems, help in locating leaks, reporting broken hydrants or leaking water mains?
Call the Public Works Department at (360) 754-4150 or submit an online form to Report a Public Works Problem.
- New meter or service installations?
Contact the Community Development Department at (360) 754-4180.
Utility bills are generated and mailed the last business day of every month. Payments are due on the 25th of each month. Payments must be received at the City Utility Billing office no later than the due date to avoid late penalty charges.